At Belong, we aim to help you choose the best product for your needs, we accept that sometimes a product just doesn’t quite fit or match your requirements for whatever reason. If you are dissatisfied with your purchase, you can return the product for a refund or exchange.
Refunds on returned items will be issued in the same payment form as tendered at the time of purchase. If payment was made by credit or debit card, once we receive the product we will process the refund usually within 2-3 working days. Please allow 7-10 working days for a credit to appear on your card statement.
How to Return or Exchange Your Hair Extension
Written correspondence should be sent to:
Unit 11 Douglas Court,
Team Valley Trading Estate,
NE11 0JY ,
If you have any questions in relation to product returns or exchange not covered by the above, please call us on +44 (0191) 487 2025, we will be happy to answer your questions.